For in stock purchases from the collection we will ship your purchase within 3-4 working days, through USPS First Class Mail. Standard shipping times are 2-7 business days. Priority shipping is available and you can select this during checkout. For custom orders expect 2-3 weeks for shipment, much of it depends on your custimaztion and in turn what materials we may have to source/order to complete your dream hat. We insure all packages over $100 and there is tracking on every package.
International shipping takes anywhere for 7-30 days depending on location and customs. Please be patient, we are not responsible for delays. If you want faster shipping, please contact us so we can get you a price quote and adjust the listing to charge you for the proper shipping. We can not track international packages unless you are willing to pay for tracking.
Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and we are not responsible for those charges. For any additional information refer to your local customs agency. These fees are the responsibility of the buyer.
You must contact us within 30 days of receiving your item for a return or exchange. Goods must be in new and unused condition. Custom orders are dealt with on a case by case basis.